Acceptance of the User Agreement

This User Agreement is a legally binding contract between Vets Unleashed LLC (the Company) and you (the User), which is an individual or professional organization that registers for an account and acknowledges assenting to the terms of this User Agreement by clicking and signing below.

Vets Unleashed LLC (“vee.vet“) provides users access to its websites, webapps, mobile apps, associated technology platforms, tools (e.g., dashboards), and interfaces, collectively known as the “vee.vet Platform,” along with all information, content, and services available through it.

Key Points on Agreement and Representation:

• Any individual registering an account with vee.vet must warrant that they have the authority to act on behalf of the User and are authorized to bind the User to this Agreement.
• You confirm your agreement to this User Agreement by accessing or using the vee.vet Platform or any Services, or by expressly acknowledging it during the account registration or login process.
• If you do not agree to all terms and conditions, you are not authorized to access or use the vee.vet Platform or Services and must refrain from doing so.

 

Mandatory Arbitration and Dispute Resolution

MANDATORY ARBITRATION NOTICE: Any disputes between you and vee.vet or any affiliated party will be resolved through binding arbitration. By accepting this Agreement, you are waiving your right to a trial by jury and your right to participate as a plaintiff or class member in any class action or representative proceeding.

• Venue for Arbitration: Arbitration proceedings will be administered by the American Arbitration Association (AAA) under its commercial dispute rules and shall be held in Chicago, Illinois.
• Exceptions: Intellectual property violations seeking solely injunctive relief may be addressed in the applicable court.

 

Amendments to the Agreement

Any text changes to this document will be shared with users through email within 24 hours of the change with vee.vet reserving all rights to amend this User Agreement.

• A link to the Agreement is shown at login as well as various other places such as home/landing pages of our apps and websites. By completing the login process, you accept any amendments made since your last acceptance. You should review the Agreement each time you log in.
• Refusal of Changes: If you do not agree to any changes, you must discontinue all access to the vee.vet Platform and cease all use of the Services. Continued access or use after a change becomes effective constitutes your acceptance of the modified Agreement.

 

Description of the Platform and Services

The vee.vet Platform is a marketplace connecting:

• Professionals: Licensed veterinarians and other qualified veterinary professionals such as vet technicians and students.
• Practices: Veterinary hospitals, offices, or other facilities engaged in veterinary medicine.

Practices seek Professionals on a contract basis to perform Veterinary Services during temporary working arrangements called a “Shift“.

• The Platform allows Practices to define Shifts and Professionals to offer their services for those Shifts.
• Professionals can also showcase their schedule and the type of services they want to offer in advance.
• The final decision by a Professional to offer a Shift, and by a Practice to accept it, rests in the sole discretion of that party.
• vee.vet is a passive marketplace facilitator and is not liable for any Veterinary Services. Users agree to hold vee.vet harmless and indemnify vee.vet for any third-party claims related to Veterinary Services.
• vee.vet reserves the right to modify, discontinue, suspend, or cancel the Platform, Services, or Content with or without notice, and is not liable for any such changes.

Beta Services: Any trial, free, or beta functionality is provided on an “AS IS” AND WITH ALL FAULTS basis. You assume all risks, and vee.vet has no obligations or liability for your use of Beta Services.

 

Account Registration, Login, and Confidentiality

Access to the vee.vet Platform requires completing the registration process and meeting all specified requirements.

• vee.vet reserves the right to refuse, suspend, or terminate any account at any time in its sole discretion.
• You must keep your password and other access credentials confidential.
• You are solely responsible for all activities regarding your account and password, including unauthorized use. You must notify vee.vet immediately if you suspect unauthorized use.
• You may only create one provider account and one practice account per User.

 

Accuracy of Information and Background Checks

• You must provide additional information and documents (e.g., professional licensing) during registration and throughout your use of the Platform.
• You represent and warrant that all information, documents, and materials you provide are, and will remain, accurate, correct, current, and complete at all times.
• You authorize vee.vet to obtain information about you, including background, credit, and other checks (criminal, professional, or financial).
• If any information is found to be inaccurate or the results of any investigation are unsatisfactory to vee.vet, vee.vet reserves the right to suspend or terminate your access and/or deactivate your account.

 

Privacy Policy and Data License

Your use of the vee.vet Platform is governed by this “Terms & Conditions and User Agreement” and the separate vee.vet Privacy Policy, which is located at [Insert Link to Privacy Policy Here][1] [VA2]  and is hereby incorporated into and made a part of this “Terms & Conditions and User Agreement”. By accepting this “Terms & Conditions and User Agreement”, you also agree to the Privacy Policy’s terms concerning how vee.vet collects, uses, and shares your information (“Your Data”).

You grant vee.vet a worldwide, non-exclusive license to use Your Data as necessary to provide and improve the Services, and to use Your Data in an aggregated, non-identifiable format for any purpose not prohibited by law. You represent and warrant that you have all rights necessary to grant these licenses.

 

Professional and Practice Responsibilities

For Professionals:

• You must be duly licensed in the jurisdiction where Veterinary Services are performed, as indicated through the Platform, with no active license disciplinary actions against you with your license in good standing to practice veterinary medicine.
• You must perform Veterinary Services as directed by the Practice in a professional, competent, and timely manner.
• You must arrive at the Practice on time for your Shift and perform the services for the entire Shift, unless otherwise agreed and documented through the Platform.
• You agree not to demand, request, or accept payment or compensation from the Practice except through transactions completed through the vee.vet Platform.
• You are responsible for all applicable federal, state, and local taxes based on your services and payments received. vee.vet is not responsible for paying, withholding, or reporting any taxes.

Failure to comply with these requirements may result in suspension or termination of your account and, to the extent permitted by law, a reduction or elimination of your Shift Pay.

For Practices:

• You must be duly authorized to operate and engage in the practice of veterinary medicine in the relevant jurisdiction.
• You must operate in accordance with all applicable laws, regulations, and industry best practices.
• You must supervise the performance of the Veterinary Services and exercise due care and judgment in utilizing any Professional.
• You agree not to pay any compensation to a Professional for a Shift except through transactions completed through the vee.vet Platform.

Failure to comply with these requirements may result in the suspension or termination of your access and/or deactivation of your account.

 

Payments, Fees, and Compensation

Professional Compensation (Shift Pay):

• vee.vet acts as a pass-through entity, transferring Shift Pay from the Practice to the Professional. vee.vet does not retain these funds as its own income.
• Shift Pay is the amount agreed upon by the Professional and the Practice when they agree to the Shift.
• For certain shift types the professionals will be eligible for bonus pay based on their performance and practice’s prior approval. Such amounts can be paid along with or as a separate transaction to the Professional.
• vee.vet reserves the right to adjust or withhold all or part of a Professional’s payment if it believes the Professional attempted to defraud the Practice or vee.vet, or to resolve a complaint raised by a Practice.
• Payments are made by direct deposit using the banking information you provide. You are responsible for ensuring this information is correct and up to date.

Payments to vee.vet (Shift Fees and Third-Party Fees):

• vee.vet receives a Shift Fee for each Shift matched through the Platform. The Shift Fee is determined and displayed to the Practice at the time of Shift acceptance.
• vee.vet is also reimbursed for any third-party charges, such as processing fees (Third Party Fees).
• The Practice agrees to pay vee.vet the sum of: (a) all compensation owed to the Professional (including Shift Pay and any required taxes), (b) the Shift Fee, and (c) any applicable Third-Party Fees.
• vee.vet does not charge Shift Fees for bonus payments to Professionals but may charge Third-Party Fees as needed.
• Practices must have a current and valid payment mechanism on file through the vee.vet Platform as a precondition to using its functionality.

Direct Placement (Direct Hiring) Policy:

vee.vet users are not blocked from offering direct placements to other platform users. vee.vet does not play any role in hiring a Professional by a Practice and is not liable for any outcomes resulting from such hiring. All users (Practices and Professionals) hiring or being hired by an individual or a business entity that they came to know about through vee.vet must do their own due diligence before hiring or being hired.

 

Conduct and Prohibited Activities

As a condition of using the Platform, you agree to follow a basic set of conduct rules. You will not, for example:

• Share your Password or transfer/sell your account.
• Use the Platform in connection with discrimination (based on race, gender, religion, etc.).
• Harass, threaten, or abuse other people or post Content that is unlawful, fraudulent, defamatory, vulgar, or abusive.
• Post Content that violates any third party’s copyright, patent, trademark, or other intellectual property rights.
• Post Content containing viruses or harmful code.
• Impersonate any other person, misrepresent a relationship with any entity (including vee.vet), or adopt a false identity.
• Manipulate the Platform to hide your identity.
• “Frame” or “mirror” any part of the Platform or use automated devices (like robots or spiders) to retrieve, index, or “data mine” Content without prior written authorization.
• Reverse engineer, decipher, decompile, or otherwise disassemble any portion of the Platform.
• Send any bulk unsolicited advertising (junk mail, “spam”).

Violation of these rules may result in the suspension or termination of your account and access to the Platform and Services without notice.

 

Disclaimer of Warranties and Limitation of Liability

Warranty Disclaimers:

• The use of the vee.vet Platform, Services, and Content is at your SOLE RISK.
• They are provided on an “AS IS” AND/OR “AS AVAILABLE” basis.
• vee.vet expressly disclaims all warranties of any kind, whether expressed or implied, including implied warranties of title, merchantability, fitness for a particular purpose, and non-infringement.
• vee.vet is a passive conduit between Professionals and Practices. The User is SOLELY RESPONSIBLE for any decision to hire or utilize a Professional.
• vee.vet is not responsible for the conduct (online or offline) of any User. You are solely responsible for your interactions with other Users.

Limitation of Liability:

• vee.vet shall not be liable for any punitive, indirect, incidental, special, consequential, or exemplary damages (including loss of profits, data, or goodwill).
• The aggregate liability of vee.vet to you is limited to the greater of $1,200 or the amount you have paid to vee.vet in the twelve months before the action giving rise to liability.
• vee.vet shall not be responsible or liable for any Veterinary Services or any related acts or omissions by any Professional.

Indemnity:

You agree to indemnify and hold harmless vee.vet from any liability, loss, cost, or claim (including reasonable attorneys’ fees) arising out of or in connection with:

• Your use of the Platform or Services.
• Your violation of this Agreement or any third party’s rights.
• Any claim related to tax, employment status, misclassification, wage disputes, or workers’ compensation.

 

Relationship of the Parties

The relationship between you and vee.vet is strictly that of independent contracting parties in a direct business relationship.

• This User Agreement is not an employment agreement and does not create an employment relationship between you and vee.vet.
• No joint venture, franchisor-franchisee, partnership, or agency relationship is intended or created.
• vee.vet does not, and shall not be deemed to, supervise, direct, or control any User (Professional or Practice) generally or in the performance of Veterinary Services.
• Users have the sole right to determine when, where, and for how long they use the Platform and whether to accept or decline a Shift.

 

General Terms and Governing Law

• This Agreement constitutes the entire agreement between you and vee.vet.
• The relationship between the parties shall be governed by the laws of the State of Illinois, without regard to its conflict of law provisions.
• No third-party beneficiaries exist under this Agreement, except for the App Platform Provider (e.g., Apple Store, Google Play) as related to the Software Component license.

You may not assign or sell any of your rights without vee.vet‘s prior written consent.

 

 

BY USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, ACCEPTED, AND AGREED TO BE BOUND BY THESE TERMS OF USE. IF YOU DO NOT AGREE TO THE TERMS OF USE, PLEASE DO NOT USE THE SERVICES.

 

Information provided through this User Agreement is not intended to be, and must not be taken to be, the practice of veterinary medicine or the practice of other healthcare services by vee.vet. Use of the Services does not create a provider/patient relationship with vee.vet. 

 

You are prohibited from using or attempting to use the Services (i) for any unlawful, unauthorized, fraudulent, or malicious purpose, (ii) in any manner that could damage, disable, overburden, or impair any server, or the network(s) connected to any server, (iii)in any manner that could interfere with any other party’s use and enjoyment of the Services, (iv) to gain unauthorized access to any other accounts, computer systems, or networks connected to any server or systems through hacking, password mining or any other means, (v) to access systems, data, or information not intended by vee.vet to be made accessible to a user, (vi) to obtain any materials, or information through any means not intentionally made available by vee.vet, (vii) to reverse engineer, disassemble or decompile any section or technology on the Services, or (viii) for any use other than the business purpose for which it was intended.

In addition, in connection with your use of the Services, you agree you will not: (a) upload or transmit any message, information, data, text, software or images, or other content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, or inappropriate with respect to race, gender, sexuality, ethnicity, or other intrinsic characteristic, or that may invade another’s right of privacy or publicity; (b) create a false identity or duplicative accounts for the purpose of misleading others or impersonate any person or entity, including, without limitation, any vee.vet representative, or falsely state or otherwise misrepresent your affiliation with a person or entity; (c) upload or transmit any material that you do not have a right to reproduce, display or transmit under any law or under contractual or fiduciary relationships (such as nondisclosure agreements); (d) upload files that contain viruses, trojan horses, worms, time bombs, cancel-bots, corrupted files, spyware or any other similar software or programs that may damage the operation of another’s computer or property of another; (e) delete any author attributions, legal notices or proprietary designations or labels that you upload to any communication feature; (f) use communication features in a manner that adversely affects the availability of its resources to other users (e.g., excessive shouting, use of all caps, or flooding continuous posting of repetitive text); (g) upload or transmit any unsolicited advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” “phishing” or any other form of solicitation, commercial or otherwise; (h) violate any applicable local, state, national or international law; (i) upload or transmit any material that infringes any patent, trademark, service mark, trade secret, copyright or other proprietary rights of any party; (j) delete or revise any material posted by any other person or entity; (k) manipulate or otherwise display the Services by using framing, mirroring or similar navigational technology; (l) probe, scan, test the vulnerability of or breach the authentication measures of, the Service or any related networks or systems; (m) register, subscribe, attempt to register, attempt to subscribe, unsubscribe, or attempt to unsubscribe, any party for any services or any contests, promotions or sweepstakes if you are not expressly authorized by such party to do so; (n) harvest or otherwise collect information about others, including email addresses; (o) use any robot, spider, scraper, or other automated or manual means to access the Service, or copy, download, distribute or reproduce any content or information on the Service; or (p) assist or permit any person in engaging in any of these activities.

 

vee.vet reserves the right to take whatever lawful actions it may deem appropriate in response to actual or suspected violations of the foregoing. vee.vet may cooperate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrong.

 

Except as may be provided in the Privacy Policy or prohibited by applicable law, vee.vet reserves the right at all times to disclose any information as vee.vet deems necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in vee.vet’s sole discretion.

 

vee.vet reserves the right to monitor general use of the Services at any time as it deems appropriate and to remove any materials that, in vee.vet’s sole discretion, may be illegal, may subject vee.vet to liability, may violate the Terms of Use or are, in the sole discretion of vee.vet, inconsistent with vee.vet’s purpose for the Services.

 

LIMITATION OF LIABILITY

vee.vet, its affiliates and any of its, or their, directors, officers, employees or agents shall not, under any circumstances, be liable for direct, consequential, incidental, indirect or special damages of any kind, or any other damages whatsoever, including, without limitation, those resulting from loss of use, data or profits, and whether resulting from the use or inability of use of any contents of the Services, or any other cause, even if such cause involves negligence, or if we have been apprised of the likelihood of such damages occurring.

 

The above limitation, or exclusion, may not apply to you to the extent that applicable law prohibits the limitation or exclusion of liability for incidental or consequential damages.

 

DISCLAIMER OF WARRANTIES

YOU UNDERSTAND AND AGREE THAT THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS AND THAT VEE.VET DOES NOT ASSUME ANY RESPONSIBILITY FOR PROMPT OR PROPER DELIVERY, OR RETENTION OF ANY PERSONAL INFORMATION. VEE.VET EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

 

VEE.VET MAKES NO WARRANTY THAT (1) THE SERVICES WILL MEET YOUR REQUIREMENTS, (2) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, (3) THE QUALITY OF ANY INFORMATION OR OTHER MATERIAL OBTAINED BY YOU THROUGH THE SERVICES WILL MEET YOUR EXPECTATIONS, AND (4) ANY ERRORS IN THE SERVICES WILL BE CORRECTED.

 

ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.

 

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM VEE.VET OR THROUGH OR FROM THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS OF USE.

 

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

 

BINDING ARBITRATION (TRY USING THIS ONE INSTEAD OF WHAT YOU HAVE ABOVE)

Any controversy or claim between the parties or arising out of these Terms of Use or any use of the Services shall be determined by one disinterested arbitrator in binding arbitration pursuant to the Commercial Arbitration Rules and the Supplementary Procedures for Online Arbitration of the American Arbitration Association (the “AAA”). The arbitrator shall be experienced in agreements for information technology services, either as an attorney or as an information technology professional. If the parties fail to appoint an arbitrator within forty-five (45) days of the institution of the arbitration, the AAA shall select the arbitrator promptly thereafter. Any requests for accelerated emergency or preliminary relief shall be submitted pursuant to the AAA’s Optional Rules for Emergency Measures of Protection. If any such requests are made before an arbitration panel is empaneled, then the AAA shall appoint one disinterested arbitrator as an arbitration panel to immediately hear and decide such request. The arbitration panel shall have the right to grant interim awards. Testimony shall be permitted by telephone, video conference and other forms of real-time telecommunications. If the arbitrator requires in-person hearings, the hearings shall be held in Chicago, Illinois. The arbitral award will be final and binding, and may be entered and enforced in any court of competent jurisdiction.

 

WAIVER OF JURY TRIAL AND CLASS ACTIONS

BY ENTERING INTO THESE TERMS OF USE, YOU AND VEE.VET ACKNOWLEDGE AND AGREE TO WAIVE CERTAIN RIGHTS TO LITIGATE DISPUTES IN COURT, TO RECEIVE A JURY TRIAL OR TO PARTICIPATE AS A PLAINTIFF OR AS A CLASS MEMBER IN ANY CLAIM ON A CLASS OR CONSOLIDATED BASIS OR IN A REPRESENTATIVE CAPACITY. YOU AND VEE.VET BOTH AGREE THAT ANY ARBITRATION WILL BE CONDUCTED ON AN INDIVIDUAL BASIS AND NOT A CONSOLIDATED, CLASS-WIDE OR REPRESENTATIVE BASIS AND THE ARBITRATOR SHALL HAVE NO AUTHORITY TO PROCEED WITH AN ARBITRATION ON A CLASS OR REPRESENTATIVE BASIS. THE ARBITRATOR MAY AWARD INJUNCTIVE RELIEF ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF WARRANTED BY THAT PARTY’S INDIVIDUAL CLAIM. IF FOR ANY REASON THE ARBITRATION CLAUSE SET FORTH IN THESE TERMS OF USE IS DEEMED INAPPLICABLE OR INVALID, OR TO THE EXTENT THE ARBITRATION CLAUSE ALLOWS FOR LITIGATION OF DISPUTES IN COURT, YOU AND VEE.VET BOTH WAIVE, TO THE FULLEST EXTENT ALLOWED BY LAW, ANY RIGHT TO PURSUE OR TO PARTICIPATE AS A PLAINTIFF OR AS A CLASS MEMBER IN ANY CLAIM ON A CLASS OR CONSOLIDATED BASIS OR IN A REPRESENTATIVE CAPACITY.

 

INDEMNIFICATION

By accepting these Terms of Use, you agree to indemnify and otherwise hold harmless vee.vet and its officers, employees, agents, subsidiaries, affiliates, licensors, suppliers and other partners from any direct, indirect, incidental, special, consequential or exemplary damages resulting from your use of the Services.

 

JURISDICTION

By accessing the Services, you and vee.vet agree that all matters relating to your access to, or use of, the Services shall be governed by the statutes and laws of the State of Illinois, without regard to its conflicts of laws principles. You and vee.vet also agree, and submit to the exclusive personal jurisdiction and venue of the courts of the State of Illinois with respect to such matters. vee.vet makes no representation that materials contained in the Services are appropriate or available for use in other locations, and accessing them from territories where their contents are illegal is prohibited. Those who choose to access the Services from other locations do so on their own initiative, and are responsible for compliance with local laws.

 

NOTICES

vee.vet may deliver notice to you under these Terms of Use by means of e-mail, a general notice posted on the Platform, or by written communication delivered by first-class U.S. mail to the address that you have provided to vee.vet. You may give notice to, or submit comment, questions or complaints to, vee.vet at any time via e-mail or by letter delivered by first-class postage prepaid U.S. mail or overnight courier to the following address:

 

Vets Unleashed LLC d/b/a vee.vet

524 East Rollins Rd

Suite B 1005

Round Lake Beach, IL 60073

Email: legal@vee.vet

 

SURVIVAL

The provisions of these Terms of Use entitled “Limitation of Liability,” “Disclaimer of Warranties,” “Indemnification,” “Jurisdiction” and “General Provisions” will survive the termination of this Agreement.

 

DISCLAIMER

THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, AND ALL USE OF THE SERVICES ARE “AT YOUR OWN RISK.” VEE.VET MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, REGARDING THE SERVICES, AND EXPRESSLY DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. VEE.VET DOES NOT REPRESENT OR WARRANT THAT USE OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT INFORMATION CONTAINED ON THE PLATFORM WILL BE ACCURATE, COMPLETE OR UP-TO-DATE.

 

GENERAL PROVISIONS

Except as provided in a particular “Legal Notice” on this Platform, these Terms of Use, along with the vee.vet Privacy Policy, constitute the entire agreement and understanding between you and vee.vet with respect to use of the Services, superseding all prior or contemporaneous communications with vee.vet. These Terms of Use are severable, and in the event any provision is determined to be invalid or unenforceable, such invalidity or unenforceability shall not in any way affect the validity or enforceability of the remaining provisions. vee.vet may assign its rights and duties under these Terms of Use to any party at any time without notice to you. A printed version of these Terms of Use shall be admissible in judicial or administrative proceedings based upon or relating to use of the Services to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. The section titles of this Agreement are displayed for convenience only and have no legal effect. Nothing in this Agreement shall be deemed to confer any third-party rights or benefits.